S & P FINANCE - What can we do to get your business?
As Sim and I have had extensive industry experience, we find ourselves thinking what do clients want from a broker? What is more important to you in refinancing or purchasing your new home? What makes you pick one broker over another? We really would love some feedback and understand ease of transaction, fast response time and someone that answers the phone - is paramount.
We pride ourselves on professional attitudes and someone you can confide in to help you reach your financial goals. We would love to turn the industry on its head and make real waves for the customer.
But - what do you want in a broker? What can we do to help you achieve the biggest purchase you will ever make?
Is it mainly rate driven or fees and charges? Is it a local presence or do you prefer to deal with a major bank?
Would a cash back offer help get business? Would that give the incentive to move your mortgage? What do you think? Pip